Refund policy

Customers can raise a Return, Exchange, or Replacement request within 48–72 hours of delivery.

To raise a request, please contact our support team with:

a.) Order ID

b.) Clear unboxing video (mandatory)

c.) Product images showing the issue

d.) Reason for return/exchange/replacement

Requests may be accepted in cases such as:

a.) Wrong product received

b.) Damaged product received

c.) Missing items in the package

d.) Size issues (only if exchange is applicable)

e.) Manufacturing defects

Please note:

• 
  Products must be unused, unwashed, and returned in original packaging with tags intact.
  
• 
  Requests raised after the allowed timeline may not be accepted.
  
• 
  Exchange availability depends on stock availability.
  
• 
  Reverse pickup service may not be available in some remote locations. In such cases, customers may be asked to self-ship the product.
  
• 
  Shipping charges (if any) are non-refundable.
  

Once the returned product is received and inspected by our team, the exchange/replacement/refund process will be initiated accordingly.

Our team aims to resolve all return/exchange requests as quickly as possible.